Star Trek Prodigy: Supernova not working

Is Star Trek Prodigy down?

Published by Outright Games Ltd.

User reports shows no current problems


I have a problem with Star Trek Prodigy

Are you having issues with the game? Select the problem you are having and send feedback to Outright Games Ltd.






Star Trek Prodigy: Supernova problems reported in the last 24 hours

Have an issue with Star Trek Prodigy? Report your problem



Troubleshooting Star Trek Prodigy: How to Fix Common Problems and Isuses


    Star Trek Prodigy: Supernova down?   Star Trek Prodigy not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Star Trek Prodigy game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Star Trek Prodigy again.
  4. Install Missing Multiplayer packages.

How to Fix Star Trek Prodigy Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Star Trek Prodigy and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Outright Games Ltd. Customer Service

If the problem still persists, contact Outright Games Ltd. customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to

ABOUT THE GAME



Play as Dal R’El and Gwyndala, and rescue their scattered crew. Play solo or in 2-player cooperative mode in this exciting action adventure. After the Protostar picks up strange readings from a dying star, Dal R’El and Gwyndala race against time to save their friends, their ship, new alien species and an entire planetary system before a supernova destroys them all!Explore the alien worlds of Orisi, Mirios and Taresse, each with its own hostile environments, puzzles, challenges and mysteries.When the Protostar’s malfunctioning transporter scatters the crew across three alien planets, Dal and Gwyn must use their wits and skills to overcome ingenious puzzles, endure hostile environments and battle deadly robot armies to rescue Jankom Pog, Rok-Tahk, Zero and Murf. But as they search for their friends, they soon discover a sinister and deadly new enemy, one that will stop at nothing to destroy the Protostar and change the very course of history! Make first contact with new alien species, learn about their history and discover their secrets. Battle a deadly new adversary and his robot army in thrilling combat encounters. 

keyboard_arrow_up