The Asafo Journey down or not working? crashes or problems?

Have an issue with The Asafo Journey? Report your problem

Your Name*

First Name *

Your E-mail*

Your Message*

Troubleshooting The Asafo Journey: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update The Asafo Journey game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Asafo Journey again.
Install Missing Multiplayer packages.

How to Fix The Asafo Journey Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch The Asafo Journey and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Black Bricks Studio Customer Service

If the problem still persists, contact Black Bricks Studio customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

The Pharaoh has called upon you to help save Egypt. Become Asafo in this action adventure platformer. Every kingdom needs a hero and every hero needs a challenge so become the one and join the journey, become Asafo and challenge the corrupted beasts that reside within the harshest desert sands, to the depths of the Nile river and the highest of the mountain tops. Discover and explore the hidden dungeons and tombs to find hidden treasures but watch out for their guardians and traps. Rise to the challenge and master your skills in combat, agility and hone your mind to become the ultimate warrior.