Troubleshooting Alien Planet Explorer: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Alien Planet Explorer game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Alien Planet Explorer again.
- Install Missing Multiplayer packages.
How to Fix Alien Planet Explorer Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Alien Planet Explorer and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact kovalevviktor Customer Service
If the problem still persists, contact kovalevviktor customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
You play as a young explorer of alien planets, and now you are on a very beautiful planet. Once upon a time, intelligent creatures remained here, but now they are only ruins. Interested in finding treasures and ancient artifacts, you set off on a journey across the planet. But the planet doesn't really want to reveal its secrets. Danger lies in wait for you at every step. Kill enemies and dodge traps. Find your way to the ancient temple of an alien planet.
