The Companion not working

Is The Companion down?

Published by Studio 46

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Troubleshooting The Companion: How to Fix Common Problems and Isuses


    The Companion down?   The Companion not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update The Companion game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Companion again.
  4. Install Missing Multiplayer packages.

How to Fix The Companion Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch The Companion and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Studio 46 Customer Service

If the problem still persists, contact Studio 46 customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



A cinematic gaming experience. Play as an animal in the spiritual realm. Journey on a quest of purpose and fate. Explore a magical and beautiful world where visions of a past, present, and future, guide you. Collect Essence and find Artifacts that aid in building a link to the corporeal realm. This is a single player narrative. It is a story of mystery, intrigue, and adventure. Journey across seven majestic landscapes and witness the emotional story of a family as they tackle the challenges ahead of them. One step at a time, together.Key Features: A journey filled with mystery, intrigue and discovery, A touching and emotional story about Love and Family. Featuring a beautiful soundtrack Capture Essence Find Artifacts Experience Visions Runic Stones summon other spiritual creatures to your side Glimpse fleeting moments

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