Troubleshooting Allura: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Allura game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Allura again.
- Install Missing Multiplayer packages.
How to Fix Allura Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Allura and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact HH-Games Customer Service
If the problem still persists, contact HH-Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
In the second part of the great match3 serial, Allura and Glenn learn of a great conflict between the realms of the sea, earth, and sky. They must set out on a new journey, one to bring peace between the kingdoms and restore the balance of the realms.
Game Features
- A new story about Allura and Glenn, who set out to prove that peace between the realms is possible
- Twenty upgrades allow you to follow their journey every step of the way, from the depths of the sea kingdom to the kingdom high in the sky
- Solve challenging Match 3 puzzles to help Allura and Glenn overcome the obstacles in their path and restore balance to the land
- Journey through three different kingdoms and learn the story of a conflict that has raged for centuries - and strive to bring peace between the feuding kingdoms
