Troubleshooting Snapshot: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Snapshot game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Snapshot again.
- Install Missing Multiplayer packages.
How to Fix Snapshot Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Snapshot and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Studio Madeleine Chai Customer Service
If the problem still persists, contact Studio Madeleine Chai customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Based on a short story of the same name.This free short kinetic visual novel was developed for Magical Girl Game Jam 3.The heiress of an ancient magical family uses a special camera to uncover the past — both of history, and of herself.ScopeKinetic novel — no routescoming of age, philosophical, science fantasy~7500 wordsSeven depicted characters — bust-up sprites, full voiceoverCastKelly GreenshieldNarrator / Defunct MagicianJames HallidayCambridge Student / British HipsterSpencer Hiroshi FieldMan / Young DadbunnyhoodieWoman / Young MomJenna LongBoy and Girl / Small KidsJosh PortilloEscort / Balding ScientistTeamMadeleine ChaiProducer & Project ManagerTim MinDirector & WriterJustin HsuArtistic Consultant & Background ArtistEric LiTechnical Consultant & Supplemental ArtistLoiLoiSprite Artist & Character DesignerMadScientistGUI Designer & GUI ProgrammerMusicSpecial thanks to Kevin MacLeod.EngineMade with Ren'Py.
