Are you having issues with the game? Select the problem you are having and send feedback to Puzzle Box Games
The Dungeon Beneath problems reported in the last 24 hours
Most Common Problems
Have an issue with The Dungeon Beneath? Report your problem
Troubleshooting The Dungeon Beneath: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update The Dungeon Beneath game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Dungeon Beneath again.
Install Missing Multiplayer packages.
How to Fix The Dungeon Beneath Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch The Dungeon Beneath and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Puzzle Box Games Customer Service
If the problem still persists, contact Puzzle Box Games customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
The Dungeon Beneath is a tactical rogue-like autobattler. Gather your party and descend into the dungeon, battling your way through room after room of nefarious enemies. Collect powerful artifacts and equipment to create an endless variety of strategies.Craft your unique party Select from five heroes and dozens of characters to create an unstoppable party. Refine your party by leveling up party members or swapping them at Campfires.Explore an ever-changing dungeon No two runs are alike. Dungeon layouts are randomly generated for each journey beneath. Fight different enemies and find powerful artifacts hidden deep in the dungeon.Fast-paced tactical battles Prepare for battle by tactically positioning your party on the board, then let your party do the fighting. An endless amount of variety Each party member can be equipped with up to three items, modifying their stats and abilities. Rare artifacts give your entire party unique effects.
