Troubleshooting The Prologue to a Dream of Home: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Prologue to a Dream of Home game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Prologue to a Dream of Home again.
- Install Missing Multiplayer packages.
How to Fix The Prologue to a Dream of Home Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Prologue to a Dream of Home and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact KN1053 Customer Service
If the problem still persists, contact KN1053 customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
One hundred years before the events of A Dream of Home, Dr. Seth Schumann's reality simulation is nearly complete. With the birth of the Narcissus Project, Eridean scientists have discovered a means to project the soul as art. Who will finish Schumann's unfinished masterpiece?