One Way: The Elevator not working

Is One Way down?

Published by Cotton Game

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Troubleshooting One Way: How to Fix Common Problems and Isuses


    One Way: The Elevator down?   One Way not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update One Way game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run One Way again.
  4. Install Missing Multiplayer packages.

How to Fix One Way Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch One Way and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Cotton Game Customer Service

If the problem still persists, contact Cotton Game customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



One Way: The Elevator is a creative point-and-click game developed by CottonGame. You need to find a blue sphere in each scene to power an elevator to travel upward. You have to watch and think carefully, in order to solve various puzzles in the game. Every time the elevator goes up, you will enter an entirely new world. The game features an unique art style that gives life to the characters - like an octopus, an elephant, a robot and a man-eating flower. And of course, there are many more interesting things, intriguing challenges for you to discover.

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