Troubleshooting HEXONEX: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update HEXONEX game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run HEXONEX again.
- Install Missing Multiplayer packages.
How to Fix HEXONEX Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch HEXONEX and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact MooCow Games Customer Service
If the problem still persists, contact MooCow Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
HEXONEX is a casual hex-based puzzle game. Slide tiles to match colors across 108 puzzles. But think carefully before you act! Tiles can only move opposite any adjacent tiles, and you lose a point for every move you make!
Beat your high scores to unlock new tile palettes, board palettes, and music, and mix and match to customize your experience!
