Troubleshooting The Mansion: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Mansion game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Mansion again.
- Install Missing Multiplayer packages.
How to Fix The Mansion Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Mansion and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Forever Entertainment S. A. Customer Service
If the problem still persists, contact Forever Entertainment S. A. customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
What's hiding in Alvin's past? What secrets will you discover traversing The Mansion? ...Explore the seemingly abandoned mansion and uncover the secrets. What dark memories hide in the shadows? Find out the truth behind the dark ghosts following you - what's their role in your life, and why they keep haunting you?...Collect items that will aid you in your quest. They will help you in your journey - their power comes from memories, the only thing that's left after your mother passed away.The house and its surroundings hide many secrets. Find the hidden paths, open secret doors, and let Alvin's story unravel before your eyes. Look in every nook and cranny to draw the complete map of the Mansion - with everything that's left behind, the trails will lead you to the truth...Discover what lurks within the walls of The MansionPlay as Alvin in the first-person view and unravel secrets from his pastSolve diverse puzzles to ultimately escape the cursed houseExplore The Mansion and its surroundingsCollect your memoriesDon't let the ghosts of the past haunt youFind the truth
