Troubleshooting Guild Wars 2: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Guild Wars 2 game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Guild Wars 2 again.
- Install Missing Multiplayer packages.
How to Fix Guild Wars 2 Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Guild Wars 2 and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact NCSOFT Customer Service
If the problem still persists, contact NCSOFT customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Guild Wars 2's open world is all about discovery and exploration. Check your content guide for suggestions when you set out on your adventures, consult your compass to find interesting landmarks…or just pick your favorite direction to travel in and let adventure find you. Tyria is full of characters with their own stories and goals, and you'll be rewarded for helping them out—or thwarting their plans—by completing renown hearts and dynamic events. Read our new player guide for more tips!When you meet other players in the open world, you don't need to join their party to lend a helping hand, investigate a secret jumping puzzle, or team up against a deadly world boss. Don't grind; play the way you want to play! Whether you're reviving defeated players, rescuing soldiers from a Risen onslaught, or gathering herbs, you'll earn experience points. Arm your character with an arsenal of new weapons as you play. Every profession wields them differently, and each type has its own playstyle, which you can refine and customize by unlocking and equipping hundreds of skills and traits. If you want to jump straight into structured PvP, go for it—every player competes at the same level, with access to the max-level gear and build options you need to make your mark. If you love fashion, express yourself with the perfect character design! When you equip new weapons and armor, you'll unlock their skins in your wardrobe. Make them truly yours with thousands of possible combinations and a massive selection of collectible dyes. Upgrade your free account with a Guild Wars 2 expansion and get access to log-in rewards, additional character and bag slots, expanded chat features, and more. Visit the Black Lion Trading Company in the game and use your Steam Wallet to upgrade. Expansions and Living World seasons feature unique rewards and new Masteries to expand your character's abilities. Unlock and upgrade your glider in Guild Wars 2: Heart of Thorns, befriend a stable of mounts with powerful...