Troubleshooting Jade Order: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Jade Order game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Jade Order again.
- Install Missing Multiplayer packages.
How to Fix Jade Order Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Jade Order and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Tortuga Xel Customer Service
If the problem still persists, contact Tortuga Xel customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Unleash the Sacred Spark and vanish the Ashen Plague.Return from exile and restore the power balance of a secluded land. Play as an ancient warrior that has been tasked to light the sealed beacons of its millenary Order. Avoid the impending doom and complete 50 different puzzles as you aid the Jade Goddess cleanse the land from the cursed flames of the plague. Learn and cast 4 different blessings, powerful lightning-based skills granted by the Sacred Spark of the Goddess, each with a specific use to overcome different types of hurdles and defeat the forces of the Ashen Plague. Each puzzle will pose extra challenges. Use strategy and intuition to complete them at your own pace. The cry for help has been heard. Do you have what it takes to bring peace to the land while traversing the old ruins of the forgotten Jade Order?
