Troubleshooting The Dawn of Art: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Dawn of Art game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Dawn of Art again.
- Install Missing Multiplayer packages.
How to Fix The Dawn of Art Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Dawn of Art and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Atlas V Customer Service
If the problem still persists, contact Atlas V customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Our humanity’s first masterpiece was created 36, 000 years ago in Ardèche, France. Within Chauvet Cave lie 1000 drawings, enclosed forever. Would you like to meet your prehistoric ancestors, these humans who ventured in a deep subterranean world? Would you like to meet the cave bear, the real host of the Chauvet Cave, a giant of the ice age who left thousands of scratches and footprints in the cave?
Let Daisy Ridley accompany you in the Chauvet Cave, a Unesco World Heritage Site. Daisy is your guide to discover, through a movie and then on a guided visit, the universe of our ancestors. The Cave’s discovery in 1994 is considered as one the greatest scientific breakthroughs of the XXth century.
"The Dawn of Art" is a Virtual Reality experience, including both an immersive film and a virtual visit of the cave.
Brought to you by The Public Union for the Management of the Chauvet Cave, in coproduction with Auvergne-Rhône-Alpes Cinéma - Le Lab, with the support of Google Arts & Culture, Région Auvergne-Rhône-Alpes, Département de l'Ardèche and Ministère de la Culture et de la communication.
Line Production: Atlas V / Novelab
