Troubleshooting Mystic Escape: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Mystic Escape game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mystic Escape again.
- Install Missing Multiplayer packages.
How to Fix Mystic Escape Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Mystic Escape and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact SunRay Games Customer Service
If the problem still persists, contact SunRay Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Embark on a new adventure full of challenging puzzles in a Japanese style setting. Enjoy the new room escape experience on a mystic island by solving difficult puzzles surrounded by beautiful scenery. Immerse yourself into this deep intriguing story. Find cryptic hidden objects and clues on the island that will lead you to great escape or, perhaps, to something even more special.THRILLING STORYWaking up in a boat in the middle of the ocean, you realize that you have lost your memories. In the distance you can only see an island and the answer is somewhere faraway. It feels like in a prison here. Sometimes you see the silhouette of a beautiful girl and she is leading you somewhere.But there are puzzles blocking the way and something sinister wants to stop you.Take the challenge and untangle the knot of your lost memories to restore the diary of events happened on the island.PERPLEXING PUZZLESThe levels are full of challenging and logic puzzles. This captivating and mysterious 3D faraway world in Japan setting will bring you a lot of fun for many hours.EXPLORE THE MYSTERYFollow the notes left by a mystery person to find the answers. There is something deep inside your memories that will help you to solve the puzzles of this island. The clue is in the past and this is the path to future and its secrets. Become a witness to incredible events. Find all the hidden clues to make the right choice.
