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The Escaper problems reported in the last 24 hours
Most Common Problems
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Troubleshooting The Escaper: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update The Escaper game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Escaper again.
Install Missing Multiplayer packages.
How to Fix The Escaper Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch The Escaper and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Nocturnal works Customer Service
If the problem still persists, contact Nocturnal works customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
The Escaper is a new escape room game with realtime 3d graphics that will challenge your skills and wits!
Discover hidden clues and solve challenging physics-based puzzles in order to escape.
You have the option to go through the authentic escape room experience with a limited time session or you can enjoy it at your own pace without the pressure of time.
FEATURES:
◈ Fully 3d realtime detailed graphics.
◈ Unique Physics-based puzzles.
◈ Explore four different themed rooms.
◈ Carefully hidden clues into the scenery.
◈ Atmospheric music and sound effects.
