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Troubleshooting The Walsingham Files: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update The Walsingham Files game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Walsingham Files again.
Install Missing Multiplayer packages.

How to Fix The Walsingham Files Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch The Walsingham Files and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Sapphire Dragon Productions Customer Service

If the problem still persists, contact Sapphire Dragon Productions customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

Play First Chapterhttps://store.steampowered.com/app/1045850/The_Walsingham_Files__Chapter_1/About the GameAfter discovering a major clue concerning the double homicide in Willowdale Nature Reserve, Sara is mysteriously convicted on false bribery charges that brings the investigation to a grinding halt. Fortunately, an old friend investigating a related case just so happens to be around the corner…Will they be able to team up to solve these mysteries?Will they find out who planted the false evidence against Sara?Will they discover the true conspiracy at hand?“The Walsingham Files” features:A gripping and suspenseful storylineBeautiful orchestral soundtrackCharming retro graphics art styleDifficult detective work needing to be done!Only you can find out by grabbing your favourite pen and detective’s pad, getting your thinking cap on and pressing on with the case in “The Walsingham Files: Chapter 2”.