The White Door not working

Is The White Door down?

Published by Second Maze

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Troubleshooting The White Door: How to Fix Common Problems and Isuses


    The White Door down?   The White Door not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update The White Door game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The White Door again.
  4. Install Missing Multiplayer packages.

How to Fix The White Door Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch The White Door and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Second Maze Customer Service

If the problem still persists, contact Second Maze customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Robert Hill wakes up in a Mental Health facility and suffers from severe memory loss. Follow the facility’s strict daily routine, explore his dreams and help him recall his memories.The White Door is a new point-and-click adventure developed by the creators of the Cube Escape & Rusty Lake series.Features:■ Pick-up-and-playEasy to start but hard to put down■ Interactive storylineFollow a daily routine and recollect memories in a playful way, filled with brain teasers and riddles■ A unique Rusty Lake split-screen adventureExperience Robert Hill's stay in Rusty Lake's Mental Health facility with an innovative split-screen gameplay■ Absorbing atmosphereEach day in the facility has its own atmosphere, suspense and a variety of unexpected and surrealistic events■ Immersive and haunting soundtrackAtmospheric theme songs composed by Victor Butzelaar■ Special achievementsThe White Door has more secrets to unravel

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