Troubleshooting Spark & Sparkle: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Spark & Sparkle game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Spark & Sparkle again.
- Install Missing Multiplayer packages.
How to Fix Spark & Sparkle Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Spark & Sparkle and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Essencey Customer Service
If the problem still persists, contact Essencey customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
One-on-one jigsaw building, scrolling-shooter action!It's a classic, head-to-head puzzle challenge, but monsters won't stop showing up, and they might even get in your way! Defeat them to earn gems - Collect gems to get the items and puzzle pieces you'll need! Place pieces correctly and things get harder for your opponent! The player to complete their puzzle first is the winner!FeaturesSingle-player Arcade Mode!8 playable characters, each with different abilities!Play single matches against the computer, or against a friend!Over 100 puzzles to gather as you play!Practice building puzzles in the Gallery!