Troubleshooting Sherlock Holmes: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Sherlock Holmes game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Sherlock Holmes again.
- Install Missing Multiplayer packages.
How to Fix Sherlock Holmes Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Sherlock Holmes and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Frogwares Customer Service
If the problem still persists, contact Frogwares customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Check out our latest Sherlock Holmes adventure!https://store.steampowered.com/app/1137300About the GameAt a reception organised in honour of his daughter, Melvyn Bromsby, a rich tycoon, is about to make an important announcement concerning his future business affairs when, all of a sudden, a shot rings out. Sir Bromsby collapses, having suffered a mortal wound to the heart... A baffling murder, dozens of witnesses and numerous places to visit around Victorian London. You play Sherlock Holmes, and use all your skills to shed light on this mysterious case. Assume the role of Sherlock Holmes and Doctor Watson and meet all the heroes of the novels: Inspector Lestrade, Wiggins, Mycroft and many others! Investigate 5 murders! Over 40 witnesses to question, 200 clues to uncover and over 25 hours of gameplay to solve the mystery. Explore Victorian London, which is magnificently and faithfully reproduced in 3D. Between each level Sherlock Holmes sets you a quiz which will validate your progress in the case. The adventure is full of vivid cut scenes to heighten the dramatic aspect of the story.
