Troubleshooting Sherlock Holmes: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Sherlock Holmes game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Sherlock Holmes again.
- Install Missing Multiplayer packages.
How to Fix Sherlock Holmes Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Sherlock Holmes and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Frogwares Customer Service
If the problem still persists, contact Frogwares customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Hunker down at your London flat at 221b Baker St. The year is 1896, and Scotland Yard has called Sherlock Holmes with an urgent request for help. A young painter has been found murdered and rolled up in a remarkable Persian carpet. Along with Watson, you must investigate the peculiar crime, exploring crime scene locations in search of missing clues. Interact with suspects, and analyze police reports and witness statements to solve the crime and unravel the mystery of the Persian carpet! Search for crime scene for hidden objects Analyse clues and Police findings Investigate numerous suspects Review your progress by studying the Holmes' Deduction Board Interactive gameplay Detailed, atmospheric 3D scenes Period background music Bonus mini-puzzle games!
