Troubleshooting Sherlock Holmes: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Sherlock Holmes game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Sherlock Holmes again.
- Install Missing Multiplayer packages.
How to Fix Sherlock Holmes Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Sherlock Holmes and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Frogwares Customer Service
If the problem still persists, contact Frogwares customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Check out our latest Sherlock Holmes adventure!https://store.steampowered.com/app/1137300About the GameThis new Sherlock Holmes game sends us to 19th Century London where Arséne Lupin, a young French burglar with an impressive track record, has just challenged Scotland Yard and the most famous of detectives - Sherlock Holmes. This new adventure offers gamers tremendous freedom and an even stronger sense of involvement through real-time 3D. The game invites you to visit 19th century London in all its splendor and to travel through superb decors which have been faithfully reproduced. Features The magnificent city of London with all its most famous monuments (Buckingham Palace, the British Museum, the National Gallery, the Tower of London...), is faithfully created for the scenes of investigation Meet the Queen of England in a very private interview. Interact with more than 40 characters to further your inquiry. Take turns being the famous detective, Sherlock Holmes, and his faithful friend, Doctor Watson. Use and combine more than 100 objects and discover hundreds of clues and documents to help you bring the investigation to its conclusion.
