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The Volcano problems reported in the last 24 hours
Most Common Problems
Have an issue with The Volcano? Report your problem
Troubleshooting The Volcano: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update The Volcano game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Volcano again.
Install Missing Multiplayer packages.
How to Fix The Volcano Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch The Volcano and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Sukru Erdem SAHIN Customer Service
If the problem still persists, contact Sukru Erdem SAHIN customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Your king will send you to a volcano which is controlled by four different type of element guard. Your mission is to defeat those guards and take their spell books to the king. Good luck.
