Troubleshooting The Ball Encounter: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Ball Encounter game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Ball Encounter again.
- Install Missing Multiplayer packages.
How to Fix The Ball Encounter Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Ball Encounter and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact XiaogengXu Customer Service
If the problem still persists, contact XiaogengXu customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
The ball encounter is a FPS tower defence game, which is different from traditional FPS game within gun, and replaced with staff and sword. It does not need too much strategies to do the defence like normal tower defence game, as a capable defencer need to keep the mind and fingers stay sharp.
The scene and play mode design have been optimized as simple as possible, in order to improve the experience of immersion.
Unprecedented tension and pressure: the enermy balls will spawn from all directions, so we must to be observant and alert.
The strategy of skills: in this game, we can use 2 weapon modes and 6 powerful skills to engage with the enermy balls.
Interaction with scene: there are 3 different types defence towers that can assist us to attack the enermy balls, also we can use a specific skill to reinforce the tower.
Fine graphics: good connection between realistic rendering and magic style design, meantime fantasic VFX brings cinematic enjoyment.
