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Troubleshooting GrandChase: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update GrandChase game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run GrandChase again.
Install Missing Multiplayer packages.

How to Fix GrandChase Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch GrandChase and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

Grand Chase is a side-scrolling online action RPG with anime inspired graphics.Anyone can join in on the action with arrow and Z keys with 20 unique and charming characters.There are various dungeons in a fantasy setting and online real-time PvP.Collect equipment and learn skills to enjoy jampacked action in dungeons and PvP.Main Content20 Unique CharactersExpand the available skills through changing jobs and create your unique skill tree to differentiate your character from others.Dungeon ModeParty up with your friends to explore the vast lands. (Solo play also available): Normal Dungeon – Follow the stories of the characters and the world of Grand Chase.: Heroic Dungeon – Clear each dungeon to obtain the best available equipment.: Event Dungeon – Enjoy a different kind of fun from other dungeons.PvP ModeWith your unique skill tree, play strategic matches against other players in various PvP modes.Play together between 2~6 players.You can play Item Match, Team Match, and Singles Match in Normal and Deathmatch modes.CustomizationThere are various weapons, armor set, and accessories that allow you to customize your characters to stand out in a crowd.