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Chess Sphere problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Chess Sphere: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Chess Sphere game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Chess Sphere again.
Install Missing Multiplayer packages.
How to Fix Chess Sphere Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Chess Sphere and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact betamaximus-128 Customer Service
If the problem still persists, contact betamaximus-128 customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Chess on a large sphere. The sphere contains 288 spaces. Pieces can move across the sphere in any direction. The game has all the original pieces plus 5 new characters, plus 1 more secret character that unlocks during promotion pawn/delegate promotion. Each new character has their own unique moves. Challenge players all over the world across multiple platforms, currently including PC and Android. Win your way up the world leader board.
Join the Chess Sphere chat on Steam:
https://steamcommunity.com/groups/ChessSphere
Follow Chess Sphere on Reddit:
https://www.reddit.com/r/ChessSphere/