Troubleshooting Altered: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Altered game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Altered again.
- Install Missing Multiplayer packages.
How to Fix Altered Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Altered and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Glitchheart Customer Service
If the problem still persists, contact Glitchheart customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
What is Altered?Altered is a meditative puzzle game mixing hard puzzles and a soothing atmosphere.Solve puzzles in four worlds with four different players that can stretch, extend, magnetise or warp, each type challenging you to think outside the box.Take your time and breathe in the fresh air while you make your way across a forgotten island packed with challenging puzzles.But there is no rush.FeaturesExperiment with the four different player types, exploring new ways of solving puzzles that might not seem obvious at first glance.Altered consists of 80+ puzzles across pretty and calming environments all challenging your puzzle brain to think in new ways about boxes.Altered was selected to the Copenhagen Game Collective Yonderplay Showcase at the 2019 Nordic Game Conference.
