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SHELL problems reported in the last 24 hours
Most Common Problems
Have an issue with SHELL? Report your problem
Troubleshooting SHELL: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update SHELL game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run SHELL again.
Install Missing Multiplayer packages.
How to Fix SHELL Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch SHELL and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Kings of the Heroes Customer Service
If the problem still persists, contact Kings of the Heroes customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Take control of Nebby and guide her through a challenging 2D platformer with a unique body projection mechanic. Test your skills by completing increasingly more difficult levels. Try to complete the game as fast as possible in Speedrun Mode to show off how good you really are!More than 100 unique levelsSpeedrun Mode
