Troubleshooting Lume: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Lume game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Lume again.
- Install Missing Multiplayer packages.
How to Fix Lume Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Lume and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Lume VR Customer Service
If the problem still persists, contact Lume VR customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Lume is a Data Translator. It is a VR platform to explore and collaborate around your 3D Data. It makes highly complex data quicker to understand, patterns easier to recognise and insights more compelling to present and share with everyone.
-Load up to 4M points seamlessly (GPU dependent) from universal .csv format
-Easy to navigate world (grab and teleport) - No motion sickness
-Control over the aesthetic output (Colour, Brightness, Point size)
-Manipulation of data dimensions into 3D
-Color data by filters
-Select and manipulate points in VR and export them back to .csv
-Ability to save scene's to .Lume files
-Measure and point
-Record videos of your points in VR (POV and Tracked movie)
