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Shards the Deckbuilder problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Shards the Deckbuilder: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Shards the Deckbuilder game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Shards the Deckbuilder again.
Install Missing Multiplayer packages.
How to Fix Shards the Deckbuilder Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Shards the Deckbuilder and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact 80Arcade Customer Service
If the problem still persists, contact 80Arcade customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Shards the Deckbuilder is a new breed of digital card game that uses the popular Cerberus game engine by Cryptozoic Entertainment. No packs or boosters to chase. Each expansion is a complete and unique experience right out of the box. Build your deck as you play by buying cards from a shared pool to create powerful synergies and conquer your opponents and powerful in-game bosses. Unlock Mythic Adventure mode which allows players to challenge the AI to defeat the treasure hoarding boss and win the Mythic frame version of your cards. Purchase Raids that offer players the opportunity to team up with friends or other players to take down epic monsters and earn incredible rewards.
