The Walking Dead down or not working? crashes or problems?

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Troubleshooting The Walking Dead: How to Fix Common Problems and Isuses

The Walking Dead: Saints & Sinners down?

Common fixes:

Clear the Cache of Your PC or Console
Update The Walking Dead game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Walking Dead again.
Install Missing Multiplayer packages.

How to Fix The Walking Dead Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch The Walking Dead and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Skydance Interactive Customer Service

If the problem still persists, contact Skydance Interactive customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

Pre-Purchase OfferTourist EditionGet the Tourist Edition of The Walking Dead: Saints & Sinners and you'll not only receive the game on launch, but three unique weapon recipes, collectible voodoo dolls, the game's soundtrack, and The Supernatural Skeptic's Guide to New Orleans companion piece.Standard EditionPre-purchase the standard edition of the game and you'll receive "The Sheriff" weapon and its crafting recipe as a bonus.About the GameLIVE The Walking DeadSaints & Sinners is a game unlike any other in The Walking Dead universe. Every challenge you face and decision you make is driven by YOU. Fight the undead, scavenge through the flooded ruins of New Orleans, and face gut-wrenching choices for you and the other survivors. Live The Walking Dead's dark drama in your own skin.Survive YOUR WayA new way to live survival horror. With the living, dead, disease and famine as constant threats, you have countless ways to tackle these dangers. Face the undead guns blazing or learn all the ways to sneak and hide among them. Take on missions from different factions and survivors to earn valuable resources. Risk life and limb to protect those in need or brutally murder anyone who stands in your way. See how your choices affect the people of New Orleans, and learn to live with the consequences. A New, Brutal StoryNew Orleans is at war. The living are not just fighting the dead, but also inflicting pain and brutality upon each other. As bodies pile up between warring factions, whispers spread of a long-lost mystery in the city that could turn the tide of the war. Will you be able to survive while caught in the middle of this conflict? Can you unravel the mystery that is behind it all? The fate of the city and its survivors rests in your hands.A Vast World To Explore in VRCrafting, exploration, freedom of choice and visceral combat make this a deep, 15+ hour game built for VR. Cut down both the dead and the living with an arsenal of melee, ranged and makesh...