Troubleshooting Surge: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Surge game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Surge again.
- Install Missing Multiplayer packages.
How to Fix Surge Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Surge and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact MatchBox Studio Customer Service
If the problem still persists, contact MatchBox Studio customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Surge is a endless round enemy rush, with a secondary game mode that has you running in a dark area from monsters as you pick up items to escape. The primary gamemode is called "Attrition" where it has the player will move around the enviornment as they are chased through narrow alley ways by rock like creatures known as "Golets." Every Golet slayed grants gold used to purchase new weapons and gear. Each changing the gameplay slightly for fun ways to play. Each round adds more enemies, increasing the difficulty. The player has a few tricks up their sleve as well, by entering "Ghost" you fear the enemies away, along with traps layed throughout the environment. The second game mode "Labyrinth" has the player run around a darken area while being chased by indestructible and unstoppable crying enemies. The goal is to gather 5 items without being grabbed, gather all 5 and exit through a rift. You have no way of defending yourself, only way to survive is to flee the aggressors.
