ELEX II not working

Is ELEX II down?

Published by THQ Nordic

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Troubleshooting ELEX II: How to Fix Common Problems and Isuses


    ELEX II down?   ELEX II not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update ELEX II game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run ELEX II again.
  4. Install Missing Multiplayer packages.

How to Fix ELEX II Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch ELEX II and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact THQ Nordic Customer Service

If the problem still persists, contact THQ Nordic customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



ELEX II is the sequel to ELEX, the vintage open-world role-playing experience from the award-winning creators of the Gothic and Risen series, Piranha Bytes. ELEX II returns to the post-apocalyptic Science Fantasy world of Magalan – with massive environments that can be explored with unrivaled freedom via jetpack, you will be able to move through the epic story any way you want. Several years after Jax defeated the Hybrid, a new threat arrives from the sky, unleashing the dangerous powers of dark Elex and endangering all life on the planet. In order to defend the peace on Magalan and the safety of his own family, Jax has to go on a mission to convince the factions to unite against the invaders and find his own son, Dex, who got separated from him … Dive into a huge, hand-crafted, completely unique world with multiple factions and diverse environments set in a post-apocalyptic science fantasy universe. The game allows you to: explore the planet of Magalan with unprecedented freedom, using your trusted jetpack to traverse the map and even fly! interact with a lived-in world, full of unique NPCs, who will remember what you’ve done and react accordingly will join or leave your group depending on how you behave are able to be killed, which will have an effect on the story engage in fluid close and ranged combat with a massively improved control system experience a story where your actions have consequences, immersing you in a world of moral decisions

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