The Neon Boy not working

Is The Neon Boy down?

Published by Shenshella

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Troubleshooting The Neon Boy: How to Fix Common Problems and Isuses


    The Neon Boy down?   The Neon Boy not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update The Neon Boy game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Neon Boy again.
  4. Install Missing Multiplayer packages.

How to Fix The Neon Boy Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch The Neon Boy and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Shenshella Customer Service

If the problem still persists, contact Shenshella customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



The Neon Boy is a hardcore, dynamic platformer, just like good old games.Play as a lovable one-eyed boy who's been kidnapped by evil scientists and trapped in danger neon world. Visit different mysterious locations.Complete all 80 main levels. Earn more than 16 uneasy achievements. Collect artifacts to open bonus location with extra levels.You should do anything to help the boy to survive and come back home.Features: 80 main levels, 4 locationsGreat music straight from the 80s with a new sound by RetroWaveMore than 16 Steam achievementsHidden levels which are worth trying to unlock them allSteam Leaderboard – compete with other players for the best time!Play with keyboard or gamepadMultiplayer

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