The Eternal Cylinder not working

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Published by Good Shepherd Entertainment

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Troubleshooting The Eternal Cylinder: How to Fix Common Problems and Isuses


    The Eternal Cylinder down?   The Eternal Cylinder not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update The Eternal Cylinder game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Eternal Cylinder again.
  4. Install Missing Multiplayer packages.

How to Fix The Eternal Cylinder Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch The Eternal Cylinder and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Good Shepherd Entertainment Customer Service

If the problem still persists, contact Good Shepherd Entertainment customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Join Our DiscordAbout the GameYou were born on a dangerous planet. Surreal and fantastical environments, teeming with exotic creatures that defy description. This world is both terrifying and awe-inspiring, as full of wonder and mystery as it is dangerous. But whatever dangers can be found pale in comparison to this world’s biggest threat: The Cylinder. This gargantuan, ancient rolling structure crushes everything in its path. But where did it come from? And how can it be stopped?In this place, you are but a tiny creature called a Trebhum. While you may not be the fastest or the strongest, you have the most powerful ability of all: adaptation. Trebhum can mutate and evolve new physical attributes and abilities that can help them defend themselves against predators and navigate through this perilous world; what you lack in size, you’ll need to make up for in improvisation and resourcefulness. So, prepare yourself, little Trebhum. Gather your family for the dangerous journey ahead and save your world from The Eternal Cylinder.An unforgettable alien world to explore…A vast, open world that contains four unique biomes, each filled with extraordinary flora and strange fauna. What wonders, or horrors, lie ahead will surely be unforgettable.…with real-time world destruction.Every time The Cylinder roars to life, more of your beautiful planet is crushed under the weight of the ancient destroyer. Trees fall creating obstacles to escape while hills and mountains are flattened leaving nowhere to hide. Your only chance of survival is to run!Build Your Own Alien FamilyEach Trebhum can choose from 50+ mutations that give them the ability to grow spikes, shoot tornadoes, fly, and more! This allows Trebhum various methods to overcome any obstacle they face! Additionally, each mutation gives Trebhum unique appearances, meaning Trebhum herds become a diverse cast of lovable creatures customized for ultimate survivability.Solve Ancient MysteriesIn hidden sanctuaries, built by generat...

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