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Apartment 3301 problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Apartment 3301: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Apartment 3301 game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Apartment 3301 again.
Install Missing Multiplayer packages.
How to Fix Apartment 3301 Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Apartment 3301 and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Guerilla Media Customer Service
If the problem still persists, contact Guerilla Media customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Congratulations. You have found the application test.
You are trapped in a locked apartment and must find clues on how to escape.
Try to do your best to navigate the apartment to find and solve the puzzles.
When you are ready you can begin the test.
Good Luck.