Troubleshooting Venal Soul (Chapter One): How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Venal Soul (Chapter One) game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Venal Soul (Chapter One) again.
- Install Missing Multiplayer packages.
How to Fix Venal Soul (Chapter One) Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Venal Soul (Chapter One) and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Vanadial Customer Service
If the problem still persists, contact Vanadial customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Description:
Venal Soul is an old school survival horror in First Person with limited Ammo and multiple weapons.
Story:
Samuel is a private detective whose sister and nephews were murdered by his brother-in-law in a fit of madness. At least that's what the police report says, but he does not believe that is true and decides to investigate on his own.