Troubleshooting Ellen: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Ellen game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Ellen again.
- Install Missing Multiplayer packages.
How to Fix Ellen Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Ellen and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Red Mount Media Intl Customer Service
If the problem still persists, contact Red Mount Media Intl customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
ABOUT THE GAMEIf you don’t believe in paranormal events, meet the people from White Hill.It’s been years since all but the daughter in the Smiths’ family were found brutally murdered. The people of the town are getting uneasy as more and more witnesses have spoken about seeing the silhouette of a little girl standing in the house. Rumors spread that the silhouette has to be Ellen, the daughter of the Smith’s family, whose body was never found during the investigation of the murders. 1 year later, James, a bright and eager investigator, has taken matters into his own hands to finally reveal the truth of what happened that horrible night. Play as James, an intelligent detective who is trying to get to the bottom of the paranormal events happening in the Smiths' Residence at White Hill.Dive into an emotional and thrilling experience while solving puzzles and persisting through nerve-racking scenarios.Listen to breath-taking soundtracks as you’re traversing through the unnerving residence of the Smiths' in a beautiful pixel art style.Enjoy the atmospheric storytelling as you unfold the mystery by completing all chapters.
