Troubleshooting The Council of Hanwell: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Council of Hanwell game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Council of Hanwell again.
- Install Missing Multiplayer packages.
How to Fix The Council of Hanwell Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Council of Hanwell and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Steel Arts Customer Service
If the problem still persists, contact Steel Arts customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Play through the major locations of Welcome to Hanwell!The Council of Hanwell is a concentrated horror experience featuring all the locations from Welcome to Hanwell for people that love to get right into the story, environmental storytelling is employed heavily in The Council in a classic linear horror experience.The CouncilOtherwise known as the Hanwell Council of Public Protection or HCPP was formed in Hanwell almost a century ago to protect the residents from the newly emerging creatures referred to as Anomalies. It was a long time ago, and things have surely changed, in no small part thanks to The Doctor.You wake up in a makeshift morgue set up in the old disused maintenance tunnels under Hanwell Power, you can't remember anything, but you know The Doctor had something to do with your situation, and he's at The Council So you'll set off to find him, discovering along the way the countless horrors of Hanwell's Anomalies and more disturbingly, Hanwell's Elite. Bad people reside in Hanwell and The Council is the root of it all.There is something deeply unsettling about Hanwell. Unexplained noises, something in the corner of your eye or laying just beyond the shadows create an atmosphere that will keep you constantly on edge.TLDR! Gimme the Important Bits!Play through the major locations of Hanwell in a story driven horror campaign!In addition to the story driven campaign, there are many different extra game modes included with The Council of Hanwell.Fight against wave after wave of increasingly challenging anomalies in the all new Survival mode.Run or Hide from The Brute and revel in the tension of the Escape mode.Play through the earliest prototype gameplay taken from the very beginning of development in the Prototype Demo bonus.Graphical Overhaul! Featuring new effects such as Volumetric Fog and re-textured in 4K environmental assets and character skins.
