Masters of Puzzle not working

Is Masters of Puzzle down?

Published by Belleal Games

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Troubleshooting Masters of Puzzle: How to Fix Common Problems and Isuses


    Masters of Puzzle down?   Masters of Puzzle not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Masters of Puzzle game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Masters of Puzzle again.
  4. Install Missing Multiplayer packages.

How to Fix Masters of Puzzle Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Masters of Puzzle and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Belleal Games Customer Service

If the problem still persists, contact Belleal Games customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Puzzle Boxes & Downloadable ContentIt is important to note from the start that the puzzle boxes for our game are delivered in the form of DLCs. A lot of these will be completely free if you own the base game and you will be able to get them as soon as they are made available. Others, mostly the illustrations provided by our partnering artists, will have to be purchased because artists are people too. We are aware of the controversy of DLCs and the love-hate relationship between them and gamers all over the world. However, there are some good reasons for us to structure the game in such a way.First, we plan to provide you with new high-quality content on a regular basis. The easiest way to release that content quickly and efficiently is via DLC packages. Second, the UHD quality of our illustrations means that each puzzle box might often be well over 100 Mbs in size. You should not have to download tens of gigabytes of content that you might not currently need to play the game. And last but not least, the diversity of the art we plan to provide will often make certain puzzles click with different people. It is important that the right content for our diverse players can be found easily and quickly.Remember, you don't have to acquire all of the DLCs for Masters of Puzzle. You only need to get the puzzle boxes you like and want to collect and play with.About the GameDo you love jigsaw puzzles? So do we. Regrettably, we are not building as many as we would like to. The reasons are usually simple: not enough personal time to spend on hours-long sessions, not enough space at home to keep a half-finished puzzle around for days, no friends around to help you build when you want to, or some combination of all three.That’s why we want to give you the ultimate jigsaw puzzle experience with our new game Masters of Puzzle. It’s a full 3D, physics enabled, beautiful simulation that you can enjoy whenever you want with whomever you want. Store your progress on any puzzle and re...

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