Rescue HQ - The Tycoon not working

Is Rescue HQ down?

Published by Aerosoft GmbH

User reports shows no current problems


I have a problem with Rescue HQ

Are you having issues with the game? Select the problem you are having and send feedback to Aerosoft GmbH






Rescue HQ - The Tycoon problems reported in the last 24 hours

Have an issue with Rescue HQ? Report your problem



Troubleshooting Rescue HQ: How to Fix Common Problems and Isuses


    Rescue HQ - The Tycoon down?   Rescue HQ not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Rescue HQ game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Rescue HQ again.
  4. Install Missing Multiplayer packages.

How to Fix Rescue HQ Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Rescue HQ and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Aerosoft GmbH Customer Service

If the problem still persists, contact Aerosoft GmbH customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to https://helpdesk.aerosoft.com/portal/home

ABOUT THE GAME



Build up your headquarters from scratch and design your own masterpiece. In Rescue HQ you build, organize and manage a joint station for the three emergency departments fire brigade, police and ambulance. With limited budget you will be facing tough decisions and extensive emergencies that will need your immediate attention. During all of that you will further develop your HQ, hire new crew members and provide them with all the vehicles and equipment they need. Can you keep cool in heated up situations and will you do whatever it takes to keep your city safe? You are the police – Send appropriate forces with specific vehicles (from patrol car to SWAT unit) to dangerous emergency missions to keep your city safe. Provide them with the right gear from snipers to tracker dogs, bomb defusal kits and much more…Bring back prisoners and evidence from the crime scenes, interrogate them and process the files to earn money. You will need the funds to set up for big events like the trial of a mafia boss or preparations for the football championship ending up in major riots in your city.You are the fire brigade – Get ready for the rush of incoming emergencies and make sure your team has the right vehicles and resources to handle them. Train your firefighters to develop unique skills allowing them to become experts for specific mission types. Assign them to different shifts based on their skills and supply them with special gear from air tanks to hazmat suits for chemical emergencies. You are the ambulance – Look after your patients in the medical station of your HQ and expand it with the latest technologies from radiology stations to 3D printers. It’s your responsibility to keep all your patients safe and provide your medic team with the needed items from crash cart to contamination suits and medical kits.As the manager of your HQ it’s your job to always keep track of everything. In times of resource and time scarcity, good planning and well-considered compromises are demanded....

keyboard_arrow_up