My Safe House not working

Is My Safe House down?

Published by StoryTale Studios

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Troubleshooting My Safe House: How to Fix Common Problems and Isuses


    My Safe House down?   My Safe House not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update My Safe House game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run My Safe House again.
  4. Install Missing Multiplayer packages.

How to Fix My Safe House Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch My Safe House and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact StoryTale Studios Customer Service

If the problem still persists, contact StoryTale Studios customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



A young teen finds herself alone, falling asleep. Suddenly, a loud thud and text messages from her sister ensues, waking her up. Someone is with her in the house. Terrified and petrified, she seeks help from her sister who has a connection to the CCTV in their house. She can’t escape because the doors are locked by the pursuer. The young teen struggles to find the safest place to hide herself, while at the same time trying to outsmart him.Sneak your way through an immersive first person 3D world.Hide yourself from a dangerous robber.Interact with various objects and rooms.Exchange helpful information via chatting through a phone. Founded by a bunch of then-undergraduate students from Bandung, Indonesia. The project has been rough and tough, mainly because we were university students. However, we dragged ourselves slowly to get sort of everything balanced. Now, here we are.Andreas Andika is responsible for the technical directing, Chandrika N. Dewi is taking care of the art directing, M. Irfan Permadi is the programmer, and Mira Wardhaningsih writes all the narrative.

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