Troubleshooting Moon Castle: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Moon Castle game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Moon Castle again.
- Install Missing Multiplayer packages.
How to Fix Moon Castle Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Moon Castle and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact NobleWare Customer Service
If the problem still persists, contact NobleWare customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
A new adventure game like Myst, Riven and Obduction. You will find yourself trapped in a mysterious old castle and its surroundings. Explore, discover and solve puzzles in order to escape.
After wandering around in nature you end up trapped in a circular room from which it seems impossible to escape. But when you do, you will find yourself in even deeper trouble.
Complete 3D virtual world containing lots of puzzles and hidden secrets.
