Troubleshooting Acute Art: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Acute Art game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Acute Art again.
- Install Missing Multiplayer packages.
How to Fix Acute Art Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Acute Art and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Acute Art Customer Service
If the problem still persists, contact Acute Art customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to https://www.acuteart.com
ABOUT THE GAME
Acute Art is a leading technical partner for contemporary art production in VR and AR. We work with today’s most compelling artists, bringing together technology and artistic vision. Currently working across virtual and augmented realities, we produce original digital artworks and make these accessible to everyone through our website, free app and creative collaborations. We also work as a digital art laboratory, exploring new mediums for experimental art-making and identifying creative ways for it to be experienced and displayed. Regular updates make our Steam platform a transformative space, and addition to the way we create and consume art. It's a place to return to, with a constantly growing exhibition of evolving and interactive artworks, and new features to discover.
To date, our artists include Christo & Jeanne-Claude, Marina Abramovic, Jeff Koons, Anish Kapoor, Olafur Eliasson, Nathalie Djurberg & Hans Berg, and Jakob Kudsk Steensen, among other talented and award-winning emerging artists.
