Poly Universe not working

Is Poly Universe down?

Published by Pouchmouse

User reports shows no current problems


I have a problem with Poly Universe

Are you having issues with the game? Select the problem you are having and send feedback to Pouchmouse






Poly Universe problems reported in the last 24 hours

Have an issue with Poly Universe? Report your problem



Troubleshooting Poly Universe: How to Fix Common Problems and Isuses


    Poly Universe down?   Poly Universe not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Poly Universe game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Poly Universe again.
  4. Install Missing Multiplayer packages.

How to Fix Poly Universe Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Poly Universe and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Pouchmouse Customer Service

If the problem still persists, contact Pouchmouse customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



A tiny band of settlers land on a remote planet. With you as their leader they will either build a new civilization, or be consumed by the foul creatures which inhabit the furthest reaches of space. In Poly Universe worlds are tiny but numerous. Be strategic in laying out your cities to maximize the limited space available on each world. Balance industry and residential buildings to keep your citizens happy. But don't neglect the defenses necessary to keep them safe! Here in the outer edge of the known universe, danger can arrive at any moment, and when it does it arrives in full force. Establishing trade routes between worlds will allow your planets to specialize and share resources, pushing the boundaries of your civilization even further outwards. But always keep an eye on the health, happiness, and education of your citizens -- with nowhere to receive reinforcements from, your citizens are ultimately your most valuable resource.

keyboard_arrow_up