Troubleshooting Puzzle Lab: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Puzzle Lab game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Puzzle Lab again.
- Install Missing Multiplayer packages.
How to Fix Puzzle Lab Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Puzzle Lab and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Astrocat Studios Customer Service
If the problem still persists, contact Astrocat Studios customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Welcome to the lab! Your mission is simple. Solve increasingly difficult puzzles to collect orbs and unlock items and new challenges. Want more? Head to the level editor to make your own creations to share with the world. Search from an online repository of challenges people have published.This game is VR enabled. If you have a VR headset, you can play and create puzzles entirely in virtual reality. Don't have a VR headset? No worries! The game plays perfectly well in a traditional desktop environment.Features 47 in box puzzles with ramping difficulty Built in level editor to create and share your own creations Search, play, and rate user created puzzles online Over 36 unique entities to play with
