Clue/Cluedo: The Classic Mystery Game not working

Is Clue/Cluedo down?

Published by Marmalade Game Studio Ltd

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Troubleshooting Clue/Cluedo: How to Fix Common Problems and Isuses


    Clue/Cluedo: The Classic Mystery Game down?   Clue/Cluedo not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Clue/Cluedo game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Clue/Cluedo again.
  4. Install Missing Multiplayer packages.

How to Fix Clue/Cluedo Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Clue/Cluedo and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Marmalade Game Studio Ltd Customer Service

If the problem still persists, contact Marmalade Game Studio Ltd customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



CLUE/CLUEDO is the classic mystery game - a grand mansion … a dastardly murder … a gathering of suspicious characters. Now you can play the beloved Hasbro family board game on Steam! WHO, with WHAT weapon and WHERE?Join Scarlett, Mustard, Peacock, Green, Orchid and Plum on a night of murder and mystery in Tudor Mansion. Roll the dice to move around the mansion and ask questions:“I suggest it was Miss Scarlett, with the Rope, in the Study!”FEATURES:Single-player against customizable AI.Online multiplayer for up to 6 players.Private games against friends.Cross-platform multiplayer - play against other sleuths on Steam, iOS or Android.Compete against the world with weekly leaderboards.Innovative logic-assisted virtual Clue Sheet that allows for advanced note-taking.All new themes available for purchase that transform the board and characters. Take a trip to tinseltown with the Hollywood theme, or step on board the Murder Express!More themes to come in regular updates!Get the official game now, and crack the case!

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