Troubleshooting Hex-Up: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Hex-Up game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Hex-Up again.
- Install Missing Multiplayer packages.
How to Fix Hex-Up Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Hex-Up and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact LuteGames Customer Service
If the problem still persists, contact LuteGames customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
HexUp is a puzzle game, where the player must activate all the Hexagons to proceed and then activate the final and the most important Hexagon which will stop the activity of the everything else. This game will help you focus, think and relax. Simple and pleasant challenges will distract you from the rush of modern world, while not making the playthrough unnecessarily difficult. It's a good choice for when you need to brighten up the evening after school or work.
