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Troubleshooting Smart Junior Academy: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Smart Junior Academy game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Smart Junior Academy again.
Install Missing Multiplayer packages.

How to Fix Smart Junior Academy Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Smart Junior Academy and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Formsoft Customer Service

If the problem still persists, contact Formsoft customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

Smart Junior Academy - Winter is one of four parts of Smart Junior Academy series. Entertaining educational game for children (5-9 years). Purpose: improvement of memory,concentration and learning skills through play. Designed in cooperation with child psychology academics, in order to support development of memory, concentration and mathematical skills, as well as to extend common knowledge. 20 varied exercises 10 difficulty levels Printable extras: colouring activities, worksheets. • pleasant scenery set in winter mood • children learn to identify tracks left by forest animals in the snow • they listen to and identify animal sounds • they learn numbers and basic counting principles Great emphasis is placed on conveying information about natural environment in a fascinating way. Part of the Smart Junior Academy series. Try out all the 4 parts of the computer program and play and develop throughout the year!