Troubleshooting Downstairs at Grandma's House: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Downstairs at Grandma's House game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Downstairs at Grandma's House again.
- Install Missing Multiplayer packages.
How to Fix Downstairs at Grandma's House Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Downstairs at Grandma's House and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact magodev Customer Service
If the problem still persists, contact magodev customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Downstairs at Grandma´s House is a classic puzzle game following the traits of the legendary arcade games. Make your way through varying and challenging levels and compete with your friends. You will have to collect all cherries in a level to open the chest where the key to the next floor is kept. On your way through the levels you will face a lot of difficult challenges and opponents. Most of the enemies are harmless and could be also very useful, while others want to see you fail.
Downstairs at Grandma´s House is freemium, while the main campaign is free, a DLC is required to unlock the level editor and custom campaigns.
